TERMS & CONDITIONS OF BUSINESS WITH YOU AS OUR VALUED CLIENT
It is expressly agreed between the parties hereto that the following terms and conditions are incorporated in the Agreement between the Agency and Client and that the same is accepted and agreed.
1. NOTIFICATION
The employer must pay tax & National Insurance Contributions for full time staff. The Agency will help and advise on this and will send notes on employing domestic staff and Contracts of Employment.
1.1 You the client and prospective employer must immediately inform the Agency once an engagement is arranged.
1.2. Upon notification as above you must state the following:
1.2.1. Exact date of engagement of employment and the date of commencement of work if later.
1.2.2. In the case of temporary engagement the date of commencement and also the exact number of weeks of employment.
1.2.3 You must inform us immediately if the temporary employment becomes a permanent engagement of employment of the employee.
1.2.4. All temporary staff must be re-engaged through the Agency.
1.2.5. Engagement shall be defined as being the date when the terms of employment are first agreed and not when your employee commences duties (if later).
2. PAYMENT
2.1. As soon as you engage your employee the appropriate fee to the Agency will be invoiced. Invoices must be paid within 7 days of the invoice date.
2.2. A surcharge of £10 per week will be imposed failing this.
2.3. In the case of overseas clients, payment must be made in sterling within 10 days of the invoice date and in any event before the applicant leaves the UK to take up her/his post.
3. FAILURE TO NOTIFY
3.1. If you are in breach of your obligation to notify the Agency in accordance with section 1 above, the Agency reserves the right to charge you the full fee for a permanent employee placement notwithstanding the actual length of employment you have agreed with your employee.
4. CONFIDENTIALITY
4.1. Introductions and prospective employee personnel details provided by the Agency to you are strictly confidential. If details and introductions provided exclusively for you are passed to someone else without our written consent, which results in an engagement of that prospective employee, you will be personally responsible for the payment of the Agency’s appropriate fee.
5. REPLACEMENT OF EMPLOYEES
5.1. Provided our invoice has been paid by you within the stipulated time period under clause 2 above:
5.1.1. and your permanent employee leaves your employment within 4 weeks of the date they commenced their employment with you the Agency shall use its best endeavours to provide free of charge further details of prospective employees to fill the position;
5.1.2. Should your employee fail to take up the appointment with you after the engagement has been agreed between you and the employee the Agency shall use its best endeavours to provide at no further cost to you further details of prospective employees to fill the position
5.1.3. If the employer cancels the services of an employee before the employee starts work and work has been done, half the fee will be charged.
6. REFUNDS
6.1 No refund is available where the client makes other arrangements during the period in which a replacement is being sought. Absence from work due to illness does not qualify for refund. If the employee leaves employment due to conditions, either in her work or generally, that are unreasonable with regard to the general expectations prevalent in the market at the time of the engagement, no claim for refund can be entertained. Termination of employment due to clash of personality does not qualify for refund.
7 INTRODUCTION TO PROSPECTIVE EMPLOYEES
The Agency fees relate to the successful introduction and engagement by you of one prospective employee only. Should you wish to engage another prospective employee in the future from the Agency a full placement fee will be charged.
7.1. A cancellation fee of 50% will be charged for cancellation by the client of a firm booking.
8. EMPLOYEES
8.1. Whilst every care is taken by the Agency to introduce suitable prospective employees to you the ultimate responsibility as to whether they should be offered a position of employment with you is to be your own.
8.1.1. You shall assume responsibility for checking references even though the Agency may have done so. It is expressly agreed between the Agency and yourself that the Agency is not in any way responsible for any loss, damage, delay or personality conflict arising out of any introduction of prospective employees whether they are or are not offered employment by you.
8.1.2. You as the employee’s employer shall satisfy yourself as to the integrity, capability, character, history, age or suitability of any employee or prospective employee introduced through the Agency. It is agreed by you that the Agency shall not be liable to you or any third party in relation to breach of the above.
8.2. You must agree the salary, duties, time off and travelling expenses if relevant, employment conditions and period of notice of termination of employment from either yourself or your employee, before the engagement is made.
If your employee is dismissed before completing the agreed period of notice your employees salary in lieu shall still be paid to your employee by you.